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Our Voice

Posted on 2 July 2019

Bank Parade treatment centre receives ‘Good’ assessment from CQC

Acorn Recovery Project’s Bank Parade drug and alcohol treatment centre has received a ‘Good’ rating from the Care Quality Commission (CQC).

The report published by the CQC praised the staff at Bank Parade, who provide ‘support suitable to the needs of the clients and in line with national guidance about best practice’, and who ‘treated clients with compassion and kindness, respected their privacy and dignity, and understood the individual needs of clients.’

The report also highlighted the fact that the service ‘employed ex-clients in recovery’, who are able to use their own lived experience to support current clients in their recovery.

Nicola Crompton-Hill, Director – Health, Care and Wellbeing, said:

“I am extremely proud of the team at Bank Parade. Everyone works so hard every day with commitment and expertise. I’m delighted this has been reflected by the CQC.

“We’re blown away by such a positive rating, which would definitely not have been possible without the dedication each and every one of our employees puts into the care that they provide for our clients.”

Bank Parade is the first residential treatment centre in Burnley, and is delivered by Acorn Recovery Projects.

Part of The Calico Group, Acorn Recovery Projects is an innovative charity providing a range of recovery services which enable individuals and their families to break free from drug, alcohol and other addictions.

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